Privacy Policy

Effective Date: August 15, 2025

This Privacy Policy describes how Telovate Pro (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website, telovatepro.com (the “Site”), and our related services.

By accessing or using our Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Site.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

  • Personal Information: When you interact with our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). This may include, but is not limited to:

    • Email address

    • First name and last name

    • Phone number

    • Billing information (e.g., credit card number, billing address)

    • Any other information you choose to provide to us.

  • Usage Data: We automatically collect information about how you access and use the Site (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being se1nt. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide and maintain our Service: This includes processing transactions, managing your account, and providing customer support.

  • To improve our Service: We use data to understand how our users interact with our Site and to make improvements to the user experience, features, and functionality.

  • To communicate with you: We may use your information to send you updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

  • For security and fraud prevention: We use your data to detect, prevent, and address technical issues, fraud, or other security concerns.

  • To comply with legal obligations: We may use your information to comply with applicable laws, regulations, or legal processes.

3. Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • For Business Transfers: If Telovate Pro is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy2.

  • For Legal Reasons: We may disclose your Personal Information in the good faith belief that such action is necessary to:

    • Comply with a legal obligation

    • Protect and defend the rights or property of Telovate Pro

    • Prevent or investigate possible wrongdoing in connection with the Service

    • Protect the personal safety of users of the Service or the public

    • Protect against legal liability.

4. Security of Your Information

The security of your Personal Information is important to us. We use commercially acceptable means to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access and request a copy of the personal information we hold about you.

  • Request correction of any inaccurate or incomplete information.

  • Request the deletion of your personal information.

  • Object to the processing of your personal information.

  • Withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise these rights, please contact us at support@telovatepro.com.

6. Children’s Privacy

Our Service is not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our ser3vers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also update the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: support@telovatepro.com